Name

Simon

Position

Board Advisor

Location

Oxfordshire

Big Business Experience

Virgin Retail Europe

Pinnacle Telecom Group Plc

Small Business Experience

Invest UK Group Ltd

Nexfin / Business Agent Ltd

Summary

Simon brings over 30 years of leadership experience managing operations across both large corporations and growing enterprises in the UK and internationally. He has a proven track record of delivering scalable growth through operational excellence, process innovation, and performance optimisation.

Over the past five years, Simon has focused on advising SMEs and early-stage businesses. He specialises in designing and implementing robust operational systems and controls that drive efficiency, improve profitability, and support long-term scalability. His pragmatic, value-led approach helps organisations transform internal processes and embed sustainable growth.

Qualifications

• MIIA – Member of the Institute Internal Auditors
• Henly Management College

Key Areas of Expertise

• Operations Management & Strategy Development
• Technology Selection and Integration
• Process improvement and optimisation strategies
• Performance Metrics & Financial Analysis
• Productivity Improvement
• Compliance Management
• Change Management
• Policies and Procedures Authoring and Implementation

Experience

Established the UK sales and marketing hub for an offshore upskilling and recruitment agency.

Selected vendors and implemented the operational structure to support a customer billing solution for an independent telecom startup.

Supported the launch of the UK’s first FCA-registered Equity Crowdfunding aggregation platform, leading operational activities.

Consolidated and integrated sales, operations, and accounting processes of five subsidiary companies into a cohesive Group Structure for a venture capital consultancy.

Developed and managed an offshore lead generation and conversion program for an independent business energy broker.

Designed and implemented a company-wide CRM system that integrated sales, management, HR, and accounting functions across three countries.

Advised and managed workflows for preparing and submitting a UK Government tender for services to the Home Office.

Project managed the design, testing, and implementation of a call centre productivity solution, linking agent telephony metrics to gamification rewards and recognition.