Name

Robert

Position

Non-Executive Director / Board Advisor / Mentor

Location

Northern Ireland

Big Business Experience

Kofax

Genesys

Small Business Experience

Singularity Ltd

SpeechStorm Ltd

Summary

Robert has over 20 years’ experience of growing Technology Scale-Ups and SMEs by transforming their sales and marketing capability.

Focusing marketing on lead generation and development, shortening sales cycles, improving conversion rates, and increasing the deal value to drive impressive double-digit growth.

He is a hands-on board member and delights in seeing businesses flourish and business owners succeed.

Qualifications

• PhD, Queens University of Belfast, Faculty of Engineering,1990
• BSc (Hons), Queens University of Belfast, Electrical and Electronic Engineering (with Professional Studies),1983

Key Areas of Expertise

• Excellent leadership and communication skills.
• Sales and Marketing process design and development.
• Sales and marketing team recruitment.
• Implementing performance management process.
• Change management.
• Introduction of CRM development.
• Key Account Management
• Strategic planning.
• Contract negotiation and implementation.
• Sales and marketing data analysis.

Experience

Syndeo – (May2018 to present)

A cloud-based digital communications platform that makes it easy for businesses to engage with consumers through AI-powered messaging and chat technology

Chief Commercial Officer

Promoting the Syndeo product and have introduced HubSpot CRM to support pipeline build.

FlowForma – (Jul2016 to Dec2017)

FlowForma is addressing the BPM space with an innovative approach to developing no code workflow products.

Chief Commercial Officer

Responsible for the sales target, pipeline growth and sales enablement; specifically, the sales forecast and ensuring predictable quarterly business.  Introduced a sales process based on HubSpot and recruited and managed a team responsible for selling FlowForma licences.

Genesys – (Dec2015 to Jul2016)

A US based company that sells customer experience and call centre technology to mid-sized and large businesses.  Genesys acquired SpeechStorm in Dec-2015.

Vice President, SpeechStorm Sales

Reporting to the VP Cloud Sales EMEA. Responsible for the SpeechStorm bookings target, pipeline growth and enablement of the Genesys Account Executives and Sales Consultants.

SpeechStorm – (Feb2014 to Dec2015)

A software start-up that provided some of the best-known names in telecoms, retail and financial services with Interactive Voice Response applications to simplify everyday customer interactions.

Vice President, Sales

Responsible for the sales target, pipeline growth and sales enablement; specifically, the sales forecast and ensuring predictable quarterly business.  Introduced a sales process based on SalesForce and recruited and managed a team responsible for selling SpeechStorm licences.

Kofax – (Dec2011 to Jan2014)

A US provider of smart process applications that simplify business-critical information-intensive customer interactions.  Kofax acquired Singularity in Dec-2011.

Vice President, BPM Sales

Reporting to the Senior VP for Global BPM Sales. Recruit and manage a BPM sales team responsible for the sales of Kofax BPM licences.

Singularity – (Aug2000 to Nov2011)

A software start-up that grew into a leader in Business Process Management.

Director of Sales

Reported to the Chief Executive Officer and managed a fifteen strong sales team responsible for world-wide sales of Singularity licences and services.