Gareth

Gareth Burrows

Name

Gareth

Position

Advisor / Non-Exec / Exec Chair / Mentor

Location

East Sussex / South of England

Big Business Experience

Hilton Hotels Group

Small Business Experience

ELMO Software

Summary

Gareth is a seasoned leader with a track record in transforming businesses and scaling operations. Before founding his HR solutions company, he revitalized struggling hospitality ventures and implemented HR software solutions for companies ranging from SMEs to Fortune 500s. As the CTO and later CEO of the HR solutions company, he led product development, built high-performing teams, and drove its valuation from £40M to £180M in 18 months.

Gareth is deeply security-focused, having guided businesses through ISO 27001 accreditation. He excels in strategic planning, process optimization, and change management, with experience in major due diligence efforts, including negotiations exceeding $1 billion.

Qualifications

  • MBA (eBusiness) Surrey University
  • Bsc(Hons) Psychology specialising in leadership – Stirling University
  • PRINCE2 Project Management
  • Microsoft – Various Technical Qualifications
  • CRM – Implementation Consultant (Various Solutions)

Key Areas of Expertise

  • Proven leader with 20 years of experience in the Software market
  • Strategic Planning
  • Growth-focussed Business Design
  • Creating and engaging the perfect leadership team
  • Design and control of metrics and data-driven businesses
  • Effective Financial forecasting and cost-base control
  • Process and people optimisation
  • Product Design and launch
  • Implementation of Agile Methodologies
  • Maximum Value Exit Planning
  • Stakeholder management
  • Leadership coaching and mentoring
  • Change Management

Experience

Before founding the HR solutions company, Gareth worked as a troubleshooter in hospitality, transforming underperforming resorts into profitable ventures. He also gained expertise in software implementation, delivering solutions for SMEs to Fortune 500 companies, earning a reputation for driving sustainable business turnarounds and successful founder exits.

As the CTO of the HR solutions company, Gareth designed the product, scaled technical teams, and maximized productivity with lean investment. He also led UK technical operations for ELMO, a public software company, ensuring robust performance and security. He has overseen multiple businesses achieving ISO 27001 and similar security accreditations.

Later, as CEO, Gareth steered his HR solutions company to market leadership, growing its valuation from £40 million to £180 million in 18 months. Gareth is a strong leadership coach  and achieved these results with minimal staff turnover and exceptional NPS and eNPS scores.

He is highly experienced in process optimisation, change management, scaling operations, strategic planning and downsizing when necessary. He has deep experience with due diligence, on both sides, including negotiations exceeding $1 billion.